General
- IMPORTANT- THE ALCHEMIST CODE French, German and Spanish Language Versions End of Refund Period
- The French, German and Spanish Language Versions Will Be Phased Out and Converted
- Belgium Closure Refund Process
- Belgium Closure
- What are the available method of payment ?
- How can I obtain Veda Coins?
- What is a Multiplay Invite?
- New Feature: Summon coin UI
- What is Multi Tower?
- How to create a room in Multi Tower?
- How do I invite my Friend in Multi Tower?
- How to invite friends for a Multiplay quest?
- Why can’t I get my clear rewards for the floor that I have already cleared before?
- Unit Attributes
- How can I obtain gear shards?
- How do I contact Customer Support or provide Feedback?
- Which countries are THE ALCHEMIST CODE available in?
- Which languages can I play this game in?
- What are the official social media accounts for THE ALCHEMIST CODE?
- Why do I sometimes get an error about video ads not being available?
- The video ad contains offensive content. Where can I report it?
- What does the term Platform mean?
- An item has disappeared from my Gifts, even though I didn’t claim it.
- I sold/used an item by accident. Can I get it back?