Relaunch the game or if you can restart your device, please do so and make sure that you meet the required device specifications for the game.
Articles in this section
- What is Offerwall?
- What type of gems will I get for completing their offer?
- What do the reward statuses mean?
- Why does the Tapjoy Free Gems icon not appear on my game?
- Why is there no offer for me to get gems?
- The gem is not credited to my account after I completed the tasks in Tapjoy
- My game crashed when I try to access the Offerwall (Free Gems button)
- I have completed the task but I didn't get my gems?
- I have replaced/upgraded my device - can I transfer my progress/reward to the new device?
- I have contacted Tapjoy and they have updated my status but I have yet to receive my gems.