The best way to secure your THE ALCHEMIST CODE account is by linking it to Facebook or taking note of your User Code and the respective password. This will allow you to restore your progress if ever you want to switch devices or reinstall the game.
In the event that you lose your game data, kindly contact our Customer support together with the following information.
● Account Name
● User Code or Friend ID
● Account Level
● Date of account creation
● Last log-In date
● Last device used and OS
● Country / Region
● Remaining Gems:
● Name 2 highest or max level units
● At least 2 Order IDs of purchases made on the account