Please note that our response to your inquiry may sometimes be delayed, or we may be unable to respond to it.
- Inquiries without enough information for us to provide assistance may result in a delayed response
- We may not reply to inquiries regarding in-game strategy, design or features. Please visit this FAQ for such information
- For inquiries on reported bugs that affect most users, we respond in the form of an announcement
- We do not reply to inquiries on personal opinions or requests
Note that we do not allow users to reproduce our response (in part or in whole) to any other user(s), or use our response for any secondary purpose, without prior consent.
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