Game Data Recovery

In case of game data loss due to problems with your device, such as device loss or damage, please send in a support ticket through https://alchemistww.zendesk.com/hc/en-us/requests/new

Please note that game data lost while playing as a Guest cannot be recovered.

** Please note that while we try our best, your game data may not be restored in full and some in-game items may not be restorable.