If the app isn’t running smoothly, it may be due to an unstable internet connection or due to increased load on your device's memory.
If the app behaviour doesn’t feel smooth on your device, please check the followings:
- Please check if your OS meets the supported OS requirements.
- iOS 8.0 or higher
- Android 4.1 or higher
- Please terminate any active background applications to free up memory.
- Please try restarting your device.
- Because this app involves a lot of data transfers, please use a Wi-Fi connection.
- Please check that you haven’t reached the data limit with your mobile network provider.